Job Description

Transportation Associate

Location: Greensboro, NC | Job Type: Full-time | Pay: $21.50 - $23.00

Shift: Wed - Sat 9am - 7:30pm

About The Role: Your Impact

As a Transportation Associate at Wayfair, you are a key part of a team striving to continually delight our customers by providing the fastest, most reliable, and most convenient delivery options for all things home. You will help bring our logistics vision to life by building and executing repeatable, scalable processes as goods are transported from our suppliers to our customers. This role is essential for maintaining outbound quality standards and ensuring smooth carrier operations within our middle mile network.

Why Join Our Team? (Your Perks & Growth)

• Competitive Pay: The listed pay rate/range is just the start with potential for OT, shift differential, and referral bonuses.
• Earn up to a $1,200 Peak Season Bonus on top of your hourly pay — apply today!
• Comprehensive Benefits: Potential for medical, dental, vision, 401 (k) match, and paid time off based on role type.
• Safety First Culture: We are relentlessly focused on a safe work environment for all employees.
• Growth Opportunities: We value data-driven decisions and promote from within, offering clear paths for career advancement in operations, team leadership, and management.

What You'll Do (Core Responsibilities)

This role requires a self-starter with an ownership mindset who can work cooperatively with others toward a common goal, splitting time on tasks in both office and warehouse space. Your primary duties will include:

• Quality Assessment: Inspect loading quality of truckloads, focusing on utilization, load securement, and packaging damage to ensure they meet Wayfair standards. This may include navigating freight that is staged in both the trailer and dock door spaces.
• Strategic Partnerships: Build strong rapport with fulfillment teams, leads, and supervisors to drive improvements in loading practices and operational outcomes. Partnerships may include various site locations.
• Carrier Communication: Coordinate directly with truckload and small parcel carriers to manage schedules, ensure on-time pickups, and track delivery performance.
• Systems Management: Update the Manhattan Transportation Management System (TMS) with critical truckload movements, milestones, and reports.
• Operational Reliability: Maintain consistent attendance and use thumb clocks for shifts/breaks to support in-person facility operations.

What You'll Need

• Experience: 2+ years of experience in a warehousing or transportation function; experience in dispatching or trailer loading is a plus.
• Technical Proficiency: Experience using a Transportation Management System (e.g., Manhattan, Oracle, JDA) and proficiency with Excel/Google Sheets is a plus.
• Physical Capability:
• Ability to work on a warehouse floor for 8+ hours a day in a non-climate-controlled environment.
• Ability to frequently lift up to 75 lbs. unassisted and maneuver products up to 150 lbs. via team lift.
• Ability to physically inspect trailers, including climbing stepladders.
• Communication & Safety: Ability to read and comprehend English to ensure personal and team safety.
• Professionalism: A track record of building collaborative relationships and the ability to partner effectively with managers in other departments.
• Requirements: Must be at least 18 years of age.

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